The Ritz Carlton Outline
1 Introduction
· The Ritz-Carlton Hotels Company L.L.C. is the owner of 76 Ritz Carton hotels around the world.
· The Ritz Carlton hotels are luxury resort located in more than 20 major cities in the world.
2 Early history
· The first Ritz Carlton Hotel is the Ritz-Carlton Montreal. It was built in 1912 in Montreal.
· The Ritz Carlton name came from the Swiss owner of the idea, César Ritz.
· Cesar died in 1918, although his wife continued opening hotel in his name.
3 Development
· The Ritz-Carlton property was sold over 5 times.
· Gerald F. Blakeley Jr. (Ritz Carlton Owner 1964 – 1984( said that in the 20 years of running the hotel, the hotel only gained money for 3 years and broke even in the other 17 years.
· W.B Johnson bought the property in 1983 and expanded the hotels to 30 locations around the world in 10 years.
4 Modern Development
· The Ritz-Carlton Hotel is the only hotel that won 2 Malcolm Baldrige National Quality Awards.
· . The Ritz-Carlton Charlotte is the first Ritz-Carlton Hotel to win a LEED Gold Certificate and earn 5 diamonds.
· The Ritz-Carlton L.L.C started The Ritz-Carlton Learning Institute and The Ritz-Carlton Leadership Center.
5 Conclusion
The Ritz-Carlton Hotels Company L.L.C. is the owner of 76 Ritz Carton hotels around the world. The Ritz Carlton hotels are luxury resort located in more than 20 major cities in the world. The Ritz Carlton name came from the Swiss owner of the idea, César Ritz. Cesar died in 1918, although his wife continued opening hotel in his name. The first Ritz Carlton Hotel is the Ritz-Carlton Montreal. It was built in 1912 in Montreal (Ritz-Carlton Hotel Company, Wikipedia). The hotels chain started with very few hotels. After receiving two awards, the hotel chain grew quickly in the U.S
The most famous Ritz Carlton Hotel was the Ritz Carlton Boston. The property was sold over 5 times. It was first owned by The Ritz-Arlington in 1927. The owner, Edward N. Wyner died in late 1961. After his death, his 6 sons sold the property to Cabot, Cabot & Forbes 3 years later. Gerald F. Blakeley Jr. said that in the 20 years of running the hotel, the hotel only gained money for 3 years and broke even in the other 17 years. W.B Johnson bought the property in 1983 and expanded the hotels to 30 locations around the world in 10 years. Millennium Partners bought the property in 1998 and sold it to Taj Hotels Resorts and Palaces in 2006.
The Ritz-Carlton Hotel is the only hotel that won 2 Malcolm Baldrige National Quality Awards. The Ritz-Carlton Charlotte is the first Ritz-Carlton Hotel to win a LEED Gold Certificate and earn 5 diamonds. The Ritz-Carlton LA was also awarded with LEED Silver Certificate (Hotels Reviews, Oyster). With all these accomplishments, The Ritz-Carlton Mega Kuningan had an unfortunate incident in 2009. Two suicide bombers attacked the hotel in the 17th of July (Ritz-Carlton, Wikipedia).
The Ritz-Carlton is without a doubt, one of the best hotels in the world. Luxury and Service is what it known from. The employees are always aiming for the customer satisfaction. Everyone that visits the hotels is treated with royalty. The Philosophy of the hotel is “Ladies and Gentlemen serving Ladies and Gentlemen”. The Ritz-Carlton Hotels is also known for making employees go through special training before working at the hotels in The Ritz-Carlton Learning Institute. Even the managers go through a special training to ensure that the employees are managed by a skilled person with leading skills. The Ritz-Carlton Learning Institute and The Ritz-Carlton Leadership Center are unique steps to the Ritz-Carlton Hotels (Luxury Hotels & Luxury Resorts, The Ritz-Carlton).
The Ritz-Carlton truly is a magnificent company, everyone working that worked or still working should be happy. However, working for a big company like Ritz-Carlton requires a lot of skills. Managing the employees will require leadership skills. Being an employee will require patience and precision. Even though I like to write, I’d still be happy to work as a manager in The Ritz-Carlton.
Bibliography
Luxury Hotels & Luxury Resorts | Hotels & Resorts by The Ritz-Carlton. (n.d.). Luxury Hotels & Luxury Resorts | Hotels & Resorts by The Ritz-Carlton. Retrieved November 16, 2011, from http://www.ritzcarlton.com
Ritz-Carlton - Wikipedia, the free encyclopedia. (n.d.). Wikipedia, the free encyclopedia. Retrieved November 16, 2011, from http://en.wikipedia.org/wiki/Ritz-Carlton
The Ritz-Carlton New York Battery Park, New York City | Oyster.com -- Hotel Reviews and Booking. (n.d.). Oyster.com: Expert Hotel Reviews, Undoctored Photos & Best Prices. Retrieved November 16, 2011, from http://www.oyster.com/new-york-city/hotels/the-ritz-carlton-new-york-battery-park/#
parts, s. t. (n.d.). Ritz-Carlton Hotel Company - Wikipedia, the free encyclopedia. Wikipedia, the free encyclopedia. Retrieved November 16, 2011, from http://en.wikipedia.org/wiki/Ritz-Carlton_Hotel_Company
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